Contact Us

Contact Us

The quickest way to reach us is via chat. Tell us a little about where you’re at and we’ll point you in the right direction.

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We usually reply within 1–2 working days (Sydney time). Existing clients’ support requests are prioritised.

New to AdvanceMed?

Not sure which service fits? A 30-minute Strategy Call gives you a clear plan for your next career step.

Book a RISK FREE Strategy Call →

Existing client?

Sign in to your customer dashboard to access your services and submit a support ticket.

Go to your Customer Dashboard →
Can’t log in? Use the dashboard page to reset your password or request a one-time email login.

VIP member?

Head to the VIP portal for your coaching links, forums, courses and AI tools.

Go to the VIP Portal →
Forgotten your password? Reset it here.

Employers, Colleges & media

For speaking, selection-process advice, partnerships or media enquiries, email us and we’ll get back to you.

Email support@advancemed.com.au →
Need urgent help? AdvanceMed provides non-clinical career coaching and can’t respond to urgent or personal health matters. If you’re in immediate danger call 000. For crisis support call Lifeline 13 11 14. Doctors can also contact their local Doctors’ Health Advisory Service (Drs4Drs) for confidential support.